"Experience and education - at Hometown Enterprise Resources Online, Inc. is a web development and web hosting business, also know as HERO, Inc., located at www.hero-incorporated.com which helps businesses throughout Michigan. ">

Qualification, Credentials & Education

Ken Bennett | Lynn Ragan

Lead Systems Engineer & Technology Architect

Senior Systems Engineer and Technology Architect for a value added reseller of data/storage based technology solutions. Provide engineering assistance to sales team by designing customer solutions and performing technical installation of various technology solutions. Possess focused skill sets in the areas of SAN architecture, data replication, high availability, database optimization in Oracle and SQL environments, email integration (Exchange), data migration and consolidation, data security and compliance, backup/restore (BURA), tape infrastructure (TAN), and data center virtualization technologies (VMware). Exposure to Oracle and SAP environments for both SAN/NAS and Vmware environments.

Normal job duties include leading customer technology roadmap and strategic planning discussions with the goal of gathering project requirements and finding solutions that meet stated requirements. Generation of high level project milestones and preparatory documentation. Provide onsite technical implementation of infrastructure solutions following industry standard best practices along with knowledge transfer.

Interactive communication with customer management, internal staff and technical teams. Additional written and verbal presentation skills for:

leading whiteboard discussions
web enabled project related conference calls
manage vendor affiliations and sponsorships
interaction with sales team to develop go-to-market strategies
Project management task and subtask determination
Definition of project scope and requirements
Identifying key project milestones and critical dependencies

Focus technology sets for Professional Services rendered include:

EMC Clarion (NS80/40, CX3-80,CX500,CX700)
EMC Layered Applications (Celerra manager, Navisphere Snapview, Timefinder)
EMC Replication (Celerra Replicator, SAN Copy, Mirrorview, RM, )
EMC Performance Analysis (Analyzer, iostat, perfmon, RPA)
EMC SAN host integration (PowerPath, Snapview scripting)
FibreChannel Switch Zoning (Cisco, McData, Brocade)
EMC SAN host O/S (Solaris 8,9,10) (Windows 2000, 2003)
Emulex/Qlogic fibre host attach to SAN
EMC Celerra/NAS consulting
EMC Symmetrix/DMX consulting (ECC)
Sun Storagetek 6140 installation and administration
Sun Solaris Unix (8,9,10) administration
Sun server hardware -(V240,V440,V490,V890,V40Z,x4200,x4100,x2100)
Sun/StorageTek hardware consulting (Tape library and SAN ) Veritas/Symantec Netbackup 5.2& 6.0
Symantec Backup Exec installation
Veritas Cluster services implementation (VCS)
Veritas Storage Foundations for Unix (Volume Manager & Filesystem)
Agami NAS consulting and implementation
VMWare ESX server design, implementation, boot from SAN
VMWARE Virtual Center/Vmotion & DRS Clusters
Sophos Puremessage gateway
Varonis DatAdvantage/AD management tools
StoreAge Data/Storage virtualization
Protocols: iFCP, iSCSI, TCP/IP, FTP, SSH, tftp

Technology Aptitudes & Certifications:

EMC Certified Technology Architect (ASN Partner):

NAS Implementation Specialist level
Clariion Certified Implementation Expert/Technology Architect
Clariion Host integration (Solaris, Win2000, Win2003)
(CX3 and CX family)
VisualSRM, VisualSAN, RM/SE, CAP2, Mirrorview, SanCopy
Storage Array Performance Analysis
Advanced Remote Replication
Oracle, SQL and Exchange optimized storage implementation
ECC 5.1.1 OE Storage Administration

Symantec/Veritas Certified Specialist:

Veritas Unix Track data protection
Netbackup 6.0/Backup Exec 10d/11d
Foundation Suite(Volume Manager vxvm/vxfs)

VMware Certified Professional:

VMware ESX/ VI3
Virtual Center
Vmotion/DRS clusters

Sun/StorageTek Elite

Sun Microsystems Certified Systems Engineer:
Sun/HDS 9990/9985 Administration
Sun 6140 Administration
Sun Competency Technical Track - Enterprise Comp. Certified
Sun Network Administration I & II
Sun System Administration I & II (Solaris 8,9,10)
Sun Volume Management/Storage Administration
Sun Midrange Sunfire Administration
Sun Java Messaging Suite Administration

Agami Certified:

Agami NAS appliance consulting and implementation track

Checkpoint Firewall:

Checkpoint Certified Security Engineer

SANS Institute:

GIAC: GSEC certification (scheduled for certification renewal)

If you have any questions about about some other services we might help you with, we hope you ask us today. We Believe All Your Questions Are Very Important.

Do You Have A State or Federal Contract? Would It Help To Be In Compliance By Doing Business With A Disabled Veteran Owned Business? We Can Help You Meet Your Contractual Compliance Needs In Several Areas. Please Call For Details.